Support Center
The product has been discontinued. Recommended replacement: FLIR A500f/A700f Advanced Smart Sensor

Articles:

Configuration

My Ethernet camera (FLIR A3x0/A3x5/A6x5/Ax5) in FLIR Tools does not display a live image but instead shows a rainbow-colored image. How do I fix this?

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Compatibility

Which FLIR cameras are supported by the Atlas SDK?

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Instructions

I see that there are two firmware versions for the A3xx cameras. Which one should I choose?

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Trouble Shooting

I cannot connect to my FLIR A3xx camera via Ethernet. What is the reason?

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Registration

I'm trying to register my FLIR product but I recieve an error that the serial number is not found. What is the reason?

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Trouble Shooting

I have a FLIR A3xx camera but I cannot see the image stream. What is wrong?

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Warranty & RMA

FLIR Security Product Warranties

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Documents:

Brochure
FLIR A310F And A310PT Brochure
Download
Pro Security Cyber Hardening Guide
Download
Selection Guide
FLIR Security Product Matrix Selection Guide
Download
Software Firmware Release Note
DNA Release Notes V2.2.0.35
Download
Tech Note
FLIR Security Infographic
Download
Security Camera Best Practices Tech Paper
Download
Warranty
FLIR Global Uncooled Thermal Camera 2-10 Limited Warranty
Download
FLIR Security Fixed Motor Pan Tilt Thermal Camera Limited Warranty
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Downloads:

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Software Download
Discovery Network Assistant (DNA) (v.2.2.0.35, 29-Aug-2018)
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Training:

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